Sourcing & quotations
Sourcing / RFQ
Identifying candidate suppliers, issuing requests for quotation, and comparing responses on specification, lead time and commercial terms.
Commercial Operations
One U.S. interface
One Commercial Interface for U.S. Operations.
Instead of splitting U.S. work across ad-hoc contacts, TORVQ runs sourcing, orders, customers and delivery follow-up through a single accountable interface — and reports back in Japanese.
TORVQ coordinates with licensed customs brokers, carriers, forwarders and warehouse operators. It does not act as importer of record, exporter of record, customs broker, carrier or warehouse operator unless a separate, specifically agreed arrangement exists with the appropriately licensed party.
Scope of work
What is covered
Vendor management
Vendor Management
Maintaining working relationships with suppliers and vendors, tracking commitments, and escalating when performance drifts from what was agreed.
Trading support
Trading Support
Supporting purchase and sale transactions between overseas principals and U.S. counterparties, within the scope agreed in writing.
Sales & account management
Sales / Accounts
Handling day-to-day communication with U.S. customers and accounts, including follow-up, requests and recurring order handling.
Order coordination
Order Coordination
Coordinating purchase orders, confirmations, schedules and revisions so that all parties work from the same status.
Logistics, delivery & exceptions
Logistics / Exceptions
Coordinating with forwarders, licensed customs brokers, carriers and warehouses, and managing delays, discrepancies and damage claims.
Reporting in Japanese
Reporting
Consolidated status, open items and decisions reported in Japanese for overseas stakeholders, with English handled toward U.S. parties.
Operating chain
Quote → Reporting
- Quote
- PO
- Supplier
- Logistics
- Customs / Regulatory
- Delivery
- Customer
- Issue Resolution
- Reporting
Each step has a named owner. Where a step requires a licensed or qualified party, that party performs it and TORVQ coordinates the interface.
Responsibility boundaries
Who does what
TORVQ
Commercial coordination, order and vendor management, exception handling, document and information flow, and consolidated reporting.
Licensed parties
Customs entry, transportation, warehousing, and legal, tax and regulatory determinations are performed by the appropriately licensed or qualified parties.
TORVQ coordinates commercial and regulatory workstreams. Final legal, tax, customs and regulatory determinations are made by appropriately qualified professionals and the relevant authorities.
CONTACT
Tell us what you need to move forward in the U.S.
Early-stage plans are welcome. Share your objective and current position, and we will start from the practical questions that need answers.